Did you know 80% of serious medical errors are communication errors between staff? With so much at stake with clear and fast communication our internal messaging system for clinics and hospitals addresses the complexities of healthcare teams. Internal messaging is about more than just staying connected – it’s about uniting departments and delivering real time communication to support patient care, streamline workflows and bring together hospital functions.
Keep Your Team In Sync
Internal messaging keeps your staff on the same page, not on the same page.
Real time updates for smoother workflows
Access to critical records instantly
No more info silos between teams
Faster Responses and Better Collaboration
Our system lets medical staff connect fast, that’s what matters in patient care.
Team coordination across departments
Minimise response times
Group messaging for cross-team cases
Top Internal Messaging Features
Messages Inbox
Send Messages to Users or Groups
Attachment Records
Messages Inbox: One place for all your notifications
The inbox is where everything comes together. Here users will find messages from colleagues and automated notifications. With each notification whether it’s a lab test result or an incoming health record healthcare professionals have one place to receive these critical updates. A provider may get notified of a package received through a health messaging channel, a nurse may get an instant update on a patient’s lab results. By centralizing messages and notifications in the inbox users don’t have to jump between apps, emails or paper trails.
- Simple layout with all new notifications
- Notifications for completed tasks, like lab tests
- Status updates from other departments, saving time
- No need to switch between platforms
This setup keeps all staff up to date on patient needs and resources, reducing time searching for information. Healthcare is complex and internal comms is no exception. With this inbox we’re keeping it simple to eliminate delays and improve care coordination.
Send Messages: Direct to Users or Groups
Sending messages is another important feature, allowing you to send to individuals or groups as needed. Users can send messages to their colleagues about patient updates, procedural changes or even shift changes. Imagine being able to message the entire nursing team about a new protocol – everyone is on the same page and no one is left out of the loop.
- Send to individuals or groups
- Keep whole groups updated at once-
- Quick updates reduce delays and miscommunication
With instant messaging healthcare providers can keep up with the real time pace of hospital operations wherever they are. So any update is a message away and the hospital team can respond quickly to patient needs.
Attachments: Link Records to Messages
One of the most useful features of the system is the ability to attach patient records to messages. This saves time for the recipient who needs the information fast and means they don’t have to search through databases or paper files. For example a lab tech can send test results to the treating doctor with the record attached so the doctor has all the information they need when the message arrives.
- Attach patient records to messages
- Recipients get the information without searching
- Reduces back and forth for specific data retrieval
- Simplifies documentation and supports patient care
This is especially important when quick decisions need to be made – during patient handovers or critical care transitions. Clinicians don’t have to leave their workflow to find records, improving response time and continuity of care.
Convenient, Accessible, Centralized
Having an internal messaging system brings an organization’s staff onto one platform, reduces miscommunication and makes sure critical updates are received not missed. Our software is designed to simplify and make it easier to deliver great care.
By centralizing communication, sending real-time messages, and simplifying access to patient records, the system supports effective collaboration at every level.
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Trusted by hundreds of healthcare professionals
We needed a software compatible with EDI Healthlink EReferrals in NZ, to send and receive referrals and letters. We liked Vertikal Systems' medical and billing software for its easy to use interface.
Vertikal did integrate the EReferrals system and provided customizations specific to our practice. We're using the system since 2015, and we highly recommend it.
Highly customizable tool with an accommodative and helpful support team. Lots of support from the technical team .Gives you a comprehensive image of your activity ,not only from the medical aspect but also from financial and administrative aspect.
Easy to use, easy for staff to learn, provide everything that a multiple room clinic need, even works also on a small hospital .Nice graphics ,user friendly ,organized and exact .
We have been using Patient Manager medical software by Vertikal Systems since 2009, it was our choice after comparing and considering many other competing products.
We found the program to be robust on the network as it did not utilize or require large amounts of system resources for processing of data, easy to install, with a very short learning curve enabling mastery of the program in a very quick time frame.
I have been using the PMA for about 3 years now. I have been very happy with the software and technical support offered.
Frequently Asked Questions
Yes, purchasing Patient Manager or Hospital Manager is a safe deal for you.
If you're not 100% satisfied using our system, you have available 30 days to request a refund.
![guarantee-moneyback](img/guarantee-moneyback-small.png)
The software is delivered as a Windows application. The typicall deployment is on premisse, however it can be configured to work over the internet.
In any scenario, the database will be hosted safely on your computers or on internet servers you own and control
The architecture is client-server, meaning that the installed software will connect to a database, either locally or on a server.
Our products are sold as subscription service, so you’ll be subscribing to license activations rather than owning the software outright.
This means you’ll pay a monthly or yearly fee per computer \ user \ terminal, and our company will be responsible with technical support, software maintenance and development of updates.
The software is a business software which manages critical business information, like patient records, billing records and so on. As a business owner, you do not want down times or interruptions in the workflow of your company. As part of the subscription you will be supplied with technical support, maintenance updates, feature updates and customizations.
All software updates are included for free, as part of your subscription.
As part of your subscription you will receive unlimited email support, and limited live support - depending on your plan and volume.
Live support which exceeds your included support, is paid. Also, software customizations per your requirements, are delivered as a paid service.
If the live support needed does not exceed the support included in your plan, there are no extra charges.
Yes, the software is using industry standard database systems, like MySQL and SQLServer. The scaling is only limited by the hardware and network infrastructure.
The system allows the import of patients lists, items, initial stocks, initial balances and so on, from CSV\Excel files. These formats can be typicaly exported from your old system.
For special migrations, we will provide them as a paid service. Kindly contact us at support@vertikalsystems.com for further discussions.
You can purchase online with credit card (Visa, MasterCard/Eurocard, American Express, JCB and Diners Club), PayPal. Online payments will be processed safely and securely through MyCommerce platform, a leading e-commerce provider
![credit_cards](img/credit_cards3.png)
For other payment methods, like bank\wire transfers, kindly contact sales@vertikalsystems.com.
To start, first request a quote from the links below:
- for solo users or clinics - Quote Request for Patient Manager
- for large clinics or hospitals - Quote Request for Hospital Manager
We perform and deliver customizations on a case to case basis, depending on how they fit with the program's design. Contact us at support@vertikalsystems.com for further discussions.
After 30 days, the provided trial license will expire, and to continue using the system you will need to purchase a full license.
We hope that after the first month of trial you will know if the our system is a good fit for you. Should you have any further questions, contact support for assistance.
Should you need more time to trial in order to make the purchase decision, contact us for a license extension.
Various levels of support and consultations are available depending on your needs.
You can choose to work with our regional partners, who will offer on-premisse support, or with our support team via chat, phone, email.
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Simple and quick trial setup. Have it up and running in less than 5 minutes
No signup or credit card required!