"Did you know 61% of healthcare facilities struggle with patient records?" In healthcare, a patient management system is not a nice to have, it’s a must have. Our system is designed to manage patient information from start to finish, so every aspect of patient care is documented, organized and available. From quick patient searches to full chart management the system ties everything patient related together.
Patient Management Made Simple
Our software makes every part of patient management easy for you.
Register new patients with minimal input.
Search for patients by part of their name.
Merge duplicate patients with ease.
Scan IDs and finger prints to verify identity.
One System for Your Daily Tasks
Our program combines patient info, medical records and appointment scheduling in one place!
Track patient demographics and medical history.
Link images to patient records for easy access.
Customizable forms for consultations and treatments.
Built in scheduling for follow ups.
Stay Organized and Save Time
A system that adapts to you can really change a clinic’s workflow.
Access patient appointments across you network.
Visualise patient data with customisable dashboards.
Manage waiting lists and prioritise patient visits.
Print patient reports in minutes.
No Complications in Patient Care
Our software supports every stage of the patient journey, so nothing is missed.
Access full medical records instantly.
Integrate lab and imaging results into patient charts.
Document and retrieve consultations and treatments with ease.
Update treatment plans in real-time.
Top Patient Management Features
Manage Patients
Appointments
Waiting Room
Inpatients and Wards
Quick Search
Tags
Registering and Searching for Patients
When it comes to patient intake the system supports fast and easy registration. Whether registering a new patient or updating existing records the system ensures data accuracy. You can enter:
- Full name, identification and demographics information
- Contact details and emergency contacts
- Medical history and initial assessments
Once entered finding a patient is easy. A quick search bar allows staff to search for a patient by typing part of the patient’s name. The results appear instantly and show all relevant patients so you can access or edit as needed.
Patient Charts
The patient chart is the central place where everything about a patient is stored. It brings together medical history, consultations, treatments and imaging reports in one place. Charts are accessible from the patient search so you can get a quick view of each patient’s current and past treatments.
- Timeline View: A chronological record of all interactions, consultations and treatments for a patient.
- Activity Management: Past appointments, treatments and follow-ups that are scheduled or completed.
- Document Integration: The system supports integration of various document types such as lab reports or scanned images into the chart.
Patient charts are customizable so you can organize sections as you like or as your practice requires. For example if lab results are a priority you can move that section to the top for easy access.
Consultations and Medical Activities
When managing consultations the system has a full editor for note taking during patient interactions. Staff can open a patient’s chart and add consultations including diagnostic codes (ICD9 and ICD10 supported) and treatment plans.
- Consultation Editor: Input diagnosis, treatments and any follow up recommendations.
- Template Customization: Customizable templates for consultation notes so you can have consistency across patient files.
- Forms Integration: You can integrate patient forms into the consultation process for efficiency, like symptom checklists or questionnaires for specific conditions.
And consultations are linked to the scheduling system so follow up appointments are set and reminders are sent to staff and patients.
Patient Forms and Document Management
Documentation is critical in any healthcare environment. Our system integrates patient documents into the patient chart. Whether you’re uploading medical certificates, attaching images or managing lab results everything is stored in a way that’s easy to find and reference.
- Form Templates: Over 30 templates available for quick document creation, medical certificates to lab results.
- PDF and Word Integration: Supports editing directly in the software so healthcare professionals can fill out forms without leaving the patient’s chart.
- Image Capture and Comparison: The system can capture images from devices and integrate them into patient records so you can compare previous and current images side by side.
Imaging and Radiology Integration
The system supports imaging requests and results. When a diagnostic test is required a request is entered into the system and linked to the patient’s chart. Results including scans are then imported into the patient record.
- Dicom Document Support: This format is supported for imaging documents so compatible with most radiology devices.
- Side-by-Side Comparison: Compare images taken at different times useful for monitoring conditions like fractures or lung infections.
- Imaging Case Management: A section to manage imaging cases, track when requests are made and ensure results are reviewed promptly.
Scheduling and Calendars
Any patient management software needs a good scheduling system. Our system has multiple calendars, viewable by day, week or month and customizable to your facility’s needs.
- Appointment Editor: Schedule and manage appointments for different staff and specialties.
- Multiple Calendar Views: Staff can view schedules per day, week or month and filter by medic or room availability.
- Reminders and Notifications: Built-in reminders for patients and staff so no-shows are reduced and clinic efficiency improved.
Inpatient Management
For inpatient facilities the system has tools to manage admissions, room assignments and inpatient activities. Each patient’s stay can be managed in detail:
- Room Management: Track bed availability and manage room assignments including room type and gender specific assignments.
- Inpatient Timeline: View and manage the timeline of an inpatient’s stay from admission to discharge.
- Treatment Plans: Create and document treatment plans directly linked to inpatient activities so continuity of care is ensured.
Patient Records and Documents
Every interaction or update to a patient’s file is logged and is integrated with EMR. The system allows secure storage of all documents in one database accessible to authorized staff. Types of documents that can be managed:
- Medical Records: Logging of treatments, consultations and notes.
- Patient Photos: Upload patient identification photos and link to records for verification.
- Medical Certificates and Attendance Records: Generate and store attendance or absence certificates with clinic branding.
Medication Management
The system supports entry and management of medications prescribed during consultations. Dosage, frequency and administration instructions can be added so medication records are comprehensive.
- Custom Drug Templates: Create and save drug templates that can be used during consultations.
- Drug Interaction Warnings: Although the system doesn’t prescribe electronically it has tools to monitor patient medication history.
- Repeat Prescriptions: Track and manage repeat prescriptions so patients get the right medication throughout their treatment.
Patient Admission and Discharge Processes
The system simplifies patient admission and discharge process for inpatient care. From check-in to discharge summary all stages are recorded:
- Inpatient Admission Editor: Manage and log details for inpatient admissions including reason for admission and planned treatments.
- Discharge Documentation: Generate discharge documents that summarize patient’s stay, treatments given and follow up recommendations.
- Bed Management: Real-time bed availability and patient assignments.
Patient Import and Merge
For facilities moving to this system or consolidating records the system has features to import patient information. You can also merge duplicate records to keep your database clean and tidy.
- CSV Importing: Import patient lists, consultation histories and diagnostic codes from CSV files.
- Patient Merging: Tools to merge duplicate patient records so all data is consolidated under one profile.
Quick Access Tools: Shortcuts and Dashboards
In a busy medical environment efficiency is key. The system has quick access tools to help staff navigate and do tasks fast.
- Dashboards: Customizable dashboards to display current patient activity, upcoming appointments and other important information.
- Keyboard Shortcuts: Various shortcuts to register patients, open patient charts, schedule appointments.
- Widgets and Tabs: Users can add and arrange widgets to display the most important data, patient stats to clinic performance metrics.
Our patient management features are designed for healthcare professionals so every stage of patient care from first appointment to final follow up is logged, organized and accessible. Clinics and hospitals can deliver quality care without the hassle of paper records or inefficient data entry systems.
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Trusted by hundreds of healthcare professionals
We needed a software compatible with EDI Healthlink EReferrals in NZ, to send and receive referrals and letters. We liked Vertikal Systems' medical and billing software for its easy to use interface.
Vertikal did integrate the EReferrals system and provided customizations specific to our practice. We're using the system since 2015, and we highly recommend it.
Highly customizable tool with an accommodative and helpful support team. Lots of support from the technical team .Gives you a comprehensive image of your activity ,not only from the medical aspect but also from financial and administrative aspect.
Easy to use, easy for staff to learn, provide everything that a multiple room clinic need, even works also on a small hospital .Nice graphics ,user friendly ,organized and exact .
We have been using Patient Manager medical software by Vertikal Systems since 2009, it was our choice after comparing and considering many other competing products.
We found the program to be robust on the network as it did not utilize or require large amounts of system resources for processing of data, easy to install, with a very short learning curve enabling mastery of the program in a very quick time frame.
I have been using the PMA for about 3 years now. I have been very happy with the software and technical support offered.
Frequently Asked Questions
Yes, purchasing Patient Manager or Hospital Manager is a safe deal for you.
If you're not 100% satisfied using our system, you have available 30 days to request a refund.
The software is delivered as a Windows application. The typicall deployment is on premisse, however it can be configured to work over the internet.
In any scenario, the database will be hosted safely on your computers or on internet servers you own and control
The architecture is client-server, meaning that the installed software will connect to a database, either locally or on a server.
Our products are sold as subscription service, so you’ll be subscribing to license activations rather than owning the software outright.
This means you’ll pay a monthly or yearly fee per computer \ user \ terminal, and our company will be responsible with technical support, software maintenance and development of updates.
The software is a business software which manages critical business information, like patient records, billing records and so on. As a business owner, you do not want down times or interruptions in the workflow of your company. As part of the subscription you will be supplied with technical support, maintenance updates, feature updates and customizations.
All software updates are included for free, as part of your subscription.
As part of your subscription you will receive unlimited email support, and limited live support - depending on your plan and volume.
Live support which exceeds your included support, is paid. Also, software customizations per your requirements, are delivered as a paid service.
If the live support needed does not exceed the support included in your plan, there are no extra charges.
Yes, the software is using industry standard database systems, like MySQL and SQLServer. The scaling is only limited by the hardware and network infrastructure.
The system allows the import of patients lists, items, initial stocks, initial balances and so on, from CSV\Excel files. These formats can be typicaly exported from your old system.
For special migrations, we will provide them as a paid service. Kindly contact us at support@vertikalsystems.com for further discussions.
You can purchase online with credit card (Visa, MasterCard/Eurocard, American Express, JCB and Diners Club), PayPal. Online payments will be processed safely and securely through MyCommerce platform, a leading e-commerce provider
For other payment methods, like bank\wire transfers, kindly contact sales@vertikalsystems.com.
To start, first request a quote from the links below:
- for solo users or clinics - Quote Request for Patient Manager
- for large clinics or hospitals - Quote Request for Hospital Manager
We perform and deliver customizations on a case to case basis, depending on how they fit with the program's design. Contact us at support@vertikalsystems.com for further discussions.
After 30 days, the provided trial license will expire, and to continue using the system you will need to purchase a full license.
We hope that after the first month of trial you will know if the our system is a good fit for you. Should you have any further questions, contact support for assistance.
Should you need more time to trial in order to make the purchase decision, contact us for a license extension.
Various levels of support and consultations are available depending on your needs.
You can choose to work with our regional partners, who will offer on-premisse support, or with our support team via chat, phone, email.
Start your 30-Day Free Trial
Simple and quick trial setup. Have it up and running in less than 5 minutes
No signup or credit card required!